How To Buy Merch & Uniforms
Since 2004 we've refined the bulk Uniform & Merch ordering (and branding) process to be as straight forward & seamless as possible. 📦 Whether you're buying for a business 🏢 a club or team 👫 launching your own brand, or just having some fun with your crew. You'll find the important points below to get you underway.
Building a Brand Presence 🎯
You're not just ordering merch & uniforms; you're building a brand asset that has a return. The products you chose are like little billboards. Which is great, as long as you know what they're saying...
How To Create Merch & Uniforms 🎨
There's a simple 3 Step Process to ensure your gear actually attracts your ideal clients or members, not just covers up your staff.
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✅ Defining Your Brand: Define your brand identity, who is your ideal customer and what does your ideal transaction look like. (See: Brands & Marketing Explained)
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✅ Select the Right Products: Get realistic about the practicalities. Consider your budget, deadlines & the functional needs of your staff & the role they perform, (movement, durability). (See: The Buying Process Explained)
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✅ Individualise with Branding: Repetition is the secret weapon here. We help you choose the right method (Embroidery, DTG, Supacolour, etc.) & the best placement so your name gets remembered. (See: The Branding Process Explained)
Why people buy from us : 🤔
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There's a size for almost everyone! 🎉
Sizes range from "Infants 00" up to "13XL" across our various garment styles.
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We have all the colours! 🎨
You need a very specific colour shade of navy? Whether it’s french, royal, midnight, junior, dark or just classic, you’re much more likely to find your brand colour match here than a retail store.
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If you love it, you can get it again. ❤️
Most of our product lines are what's known as "stock service", which is an industry term for something that is kept on hand & manufactured again & again when it runs out. Your team's uniform won't disappear when you need it most.
- We brand in house. 🎯
Embroidery, printing, engraving we do it all so we can watch it like hawks 🦅
- Your specifications are retained. 📐
We keep all of your order details on file from products purchased, to sizes & colours ordered as well as artwork for effortless repeatability.
- Urgent orders 🚨 & tight deadlines are rarely an issue since we control the whole process in house.
The Details You Need
✅ No Minimum Order (on repeat branded orders)
- Need just one more more hoodie. That's fine.
- If you don't need branding, you have no minimum order quantity for most products.
- A few labels (like FlexFit & Logoline), do have minimums. These are noted on those particular product pages.
✅ Branding Minimums
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Most of our branding services (like Embroidery, DTG & DTF Printing ) require a minimum of 12 pieces for new artwork.
- It's an artwork branding method minimum, so that can be spread out across tees, polos, hoodies etc as long as it's the exact same artwork & method being applied.
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The good news: Most branding options have no minimum on repeat orders once the artwork is set up.
- Personal Name Embroidery is always available for single garments & select products.
- See Branding Your Order for further details.
How to Get a Formal Quote 📝
- Need a quote to get a Purchase Order approved by your accounts team?
- Want to add your logo or branding but aren't sure of the costs?
- Build your formal quote directly on our website in minutes.
- Follow the simple 5 step process for a formal, itemised pdf quote
- See How To Get A Quote for full instructions
Automatic & Bulk Discounts
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Any web orders (or quote requests) for $825 inc. GST or more automatically have a discount applied in your cart. No coupon codes.
- For branded orders, each method (embroidery, printing, engraving etc.) has its own quantity based discounts,
- If you're a frequent or high volume customer, talk to us about loyalty & ongoing wholesale discounts tailored to your regular ordering needs.
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See: Discounts & Bulk Orders
Urgent Orders: 🚨
- Yes, we can usually pull it off! Our in house branding team can process urgent branded orders, for an extra charge.
The fee is based on what you need and how fast you need it.
Let us know what you need & we'll confirm what's possible.
- See: Urgent Orders for further details
Delivery Leadtimes 🚚
- Unbranded orders for plain products typically ship within 3 - 7 business days
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Branded orders typically ship within 10 - 15 business days (after payment & final branding mockup approval).
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See Delivery & Leadtimes for more details
Shipping & Pick-Up
Before You Sign Off
Finding Your Fit
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Don’t guess. Every product is sized differently.
- Always check the individual product page for its specific sizing guide.
👉 Usually the last image in the product image gallery.
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These sizing methods (Garment Measuring vs. Body Measuring) are not interchangeable, so follow the instructions on each product page.
- See Sizing Information for full details.
Returns & Exchanges
- Change your mind? Wrong size? We get it.
- We offer store credit (no refunds) for change of mind, which you can use on anything on the site, it never expires.
- Items must be returned within 14 days.
- Be in "like new" condition with original tags, bags, etc.
- Has not been custom branded.
- Heads Up: A restocking fee applies if you return 6 or more items.
- Read the link below as some exclusions apply
- See Exchanges & Returns page for full policy details.
Want to See & Touch It First?
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Showroom Visit: If you're in Melbourne, you can book a showroom appointment to see a curated selection of over 3,000 samples & try things on.
Just remember: you must book first.
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Sample Loan Service: Can't make it in person? We offer a sample loan service specifically for business, clubs & teams. Samples are hand selected from our showroom and delivered to your office for you to check out. Reach out to us on info@houseofuniforms.com.au for a copy of the form. (See: HOU Showroom & Product Sample Service)
- See Showroom & Samples for more information
