Delivery & Leadtimes
Pre Christmas Shipment Cutoffs
Branded orders placed after the 11th of December will be shipped when we reopen in the New Year.
Unbranded orders placed on or prior to Friday the 13th of December will be shipped prior to our Christmas break.
Our last day for shipments & collections for 2019 :
Thursday the 19th of December at 5pm
Our first day of business in 2020 :
Monday the 6th of January.
Orders placed over the Christmas break will be processed on Monday the 6th of January.
Standard Delivery Lead Times:
The delivery lead time is the period from your order confirmation to shipment date. Lead times only start once your payment has been received & any quotes or branding samples / mockups have been approved in writing.
Unbranded garments: orders typically ship within 3 - 7 business days.
Branded garments: orders typically ship within 10 - 15 business days.
As we handle all branding in house we can generally accommodate urgent orders.
We define an urgent order as any order that needs to be delivered in a time shorter than our standard lead times listed above.
Please click here to read the full terms & conditions for placing an urgent order.
Pick Ups & Collections:
You can collect your order from our Moorabbin office between Monday & Friday, 8:30am - 5pm. You are welcome to send someone from your business or your own courier.
Please select "Pickup" when ordering at the shipping stage of the checkout process if you wish to collect your order.
You will be notified via email when your order is ready for collection. Please do not come to collect your order until you receive notification to do so.
Australian Domestic Shipping Rates:
Australian shipping is automatically calculated & shown in your cart.
All orders are sent out via Toll Couriers. All packages require someone to sign for the delivery. Please contact us prior to ordering if you need to make alternate arrangements.
International Shipping Rates:
We ship internationally usually with DHL for NZ, Pacific Islands & Asian Nations & with Fedex to Europe & the Americas.
If you are based internationally we will provide you with an international freight quote prior to processing your order.